DYLAN FISCHER NESBITT
Operations & General Management Professional
Queensbury / Greenwich, NY
PROFESSIONAL SUMMARY
Experienced operations and general management professional with 10+ years of experience in business ownership, facility management, customer service, sales, technology, and business administration. Proven ability to independently manage operations, develop business processes, coordinate vendors, work directly with customers and clients, implement technology, and manage digital marketing. Additional experience in audio production, recording studio operations, photography, videography, website management, and independent business development.
CORE SKILLS
● Business Ownership & Operations
● General & Facility Management
● Customer & Client Relations
● Sales & Business Development
● Marketing & Social Media
● Website Management
● Audio Engineering & Production
● Photography & Videography
● Vendor Coordination
● Process Improvement
● Payment Processing & PCI Compliance
● Contract & Document Administration
● Facility Development & Planning
● Microsoft Office & Excel
● Technology & Software
● Employee Mentoring & Support
PROFESSIONAL EXPERIENCE
Owner / Lead Engineer
Remmaesoph Records | Salem, NY
January 2026 – Present
Founded and independently operate a recording and creative services business, overseeing business development, client relations, studio operations, audio production, marketing, and day-to-day administration.
● Founded Remmaesoph Records and oversee all aspects of business operations and development.
● Manage recording sessions, audio engineering, production, editing, mixing, and mastering.
● Work directly with artists and clients to understand project goals and develop projects from concept through completion.
● Manage client scheduling, communication, pricing, billing, and project coordination.
● Develop marketing strategies and promotional materials to build brand awareness and attract new clients.
● Manage the company’s website and social media presence.
● Provide photography and videography services for artists and creative projects.
● Assist independent artists with branding, social media direction, content development, and music-release planning.
● Manage music distribution and digital release processes for independent artists.
● Research, purchase, configure, and maintain professional recording equipment and software.
● Troubleshoot technical issues involving computers, recording equipment, software, and studio systems.
● Maintain professional relationships with artists, clients, vendors, and other industry professionals.
● Develop new services and business processes to expand the company’s offerings and improve the client experience.
● Handle all administrative responsibilities associated with operating an independent business.
General Manager
Bay Road Self Storage | Queensbury, NY
October 2019 – January 2026
Managed the complete day-to-day operation of a self-storage facility as the sole on-site employee, reporting directly to the facility owner. Joined the company before the facility was completed and participated in its development, planning, and implementation of operational systems.
● Participated in the planning and development of the facility prior to completion.
● Created structural schematics and planning documentation for future facility expansion phases.
● Developed rental forms and agreements while working directly with the company’s legal department to finalize documentation.
● Implemented and managed a PTI security gate access-control system.
● Assisted with implementation and administration of the facility’s insurance program.
● Established and maintained credit card processing systems while maintaining PCI compliance.
● Coordinated vendors, contractors, maintenance providers, and other outside services.
● Converted the customer move-in process to a paperless system.
● Managed daily customer service, rentals, payments, account administration, facility inspections, and general property operations.
● Worked with marketing to develop strategies and promotions designed to increase rentals.
● Managed the facility website and Facebook page.
● Used Microsoft Office and Excel daily for administration, reporting, documentation, and operational tracking.
● Independently identified operational issues and implemented solutions with minimal supervision.
● Served as the primary point of contact for customers, vendors, contractors, and ownership.
General Manager / Team Mentor
Prime Group Holdings | Clifton Park, NY
February 2016 – October 2019
Managed the daily operations of a three-floor, 45,000-square-foot climate-controlled self-storage facility serving more than 300 customer accounts, while also supporting and mentoring employees throughout the district.
● Managed daily facility operations while maintaining a clean, safe, organized, and fully functioning property.
● Oversaw more than 300 customer accounts, including rentals, payments, account maintenance, and customer service.
● Worked with prospective and existing customers on rentals, merchandise, insurance, and related services.
● Processed delinquent accounts, bids, and storage auctions according to company procedures.
● Managed merchandise ordering, inventory, and facility supplies.
● Sold tenant insurance and assisted customers with insurance claims.
● Conducted monthly audits and maintained accurate operational and financial records.
● Performed competitive market analysis to evaluate local pricing and competing facilities.
● Managed and issued facility keys for multiple properties throughout the district.
● Supported and mentored employees by answering operational questions and assisting with customer and facility issues.
● Worked with district leadership to maintain company standards and improve facility performance.
Mobile Cellular Specialist
Best Buy | Saratoga, NY
September 2014 – January 2016
● Sold mobile phones, tablets, cases, accessories, protection plans, and related technology products.
● Activated devices and established wireless service plans with multiple carriers.
● Assisted customers with device setup, troubleshooting, and technical issues.
● Sold Best Buy credit cards, Geek Squad protection, and mobile service packages.
● Educated customers on technology products and identified solutions based on individual customer needs.
● Provided customer service in a fast-paced retail environment while working toward sales goals.
Sales Associate
True Value | Hoosick Falls, NY
September 2012 – August 2013
● Provided customer service and sales assistance throughout the hardware and home-improvement departments.
● Operated cash register and processed customer transactions.
● Cut keys and glass to customer specifications.
● Mixed paint and assisted customers with product selection.
● Filled propane tanks according to company procedures.
● Performed daily inventory checks and maintained product organization.
Painter
All Star Painting | Hoosick Falls, NY
May 2012 – August 2012
● Painted residential and commercial buildings throughout the summer season.
● Prepared surfaces and completed projects according to company specifications.
● Maintained quality standards while completing projects within established timelines.
● Worked independently and as part of a team to complete projects efficiently.
EDUCATION
Advanced Regents Diploma
Cambridge Central School | Cambridge, NY
June 2013
TECHNOLOGY
Microsoft Office | Microsoft Excel | Logic Pro | Pro Tools | Professional Audio Equipment | Website Management | Social Media Management | Payment Processing Systems | PCI Compliance | Access Control & Security Systems | Paperless Document Systems